Avon Insurance - Legal Information

 

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Terms and Conditions

Accuracy of content and Information

Avon Insurance has provided the Information on the pages of this website ("the Information") in good faith. We have taken all reasonable steps to ensure that the Information is accurate and complete. We accept no liability for any errors or omissions, nor do we give any warranty or representation as to how accurate or reliable the Information is.

Limitation of liability

Please note that Avon Insurance will not be liable for any direct, indirect, incidental, special or consequential damages or loss of profit or opportunity whatsoever whether in contract or tort or otherwise arising from (1) any action you may take in reliance on the Information, (2) the use of or inability to use our website, (3) third party services outside our reasonable control and for the avoidance of doubt and whether or not the relevant loss arises through our negligence. Nothing in these Terms and Conditions shall exclude our liability for personal injury or death or for fraudulent misrepresentation.

Changes to terms and conditions

We reserve the right to make any changes to these Terms and Conditions at any time. Please check this page regularly for any changes.

Validity of Information

If you want to ask about or rely on the Information, please contact us directly.

Copyright

Avon Insurance owns the copyright in the Information. You may use the Information and reproduce it in hard copy for your own personal reference use only. The Information may not otherwise be reproduced, distributed or transmitted to any other person or incorporated in any way into another document or other material without the prior written permission of Avon Insurance.

 

Please note that you are expressly prohibited from altering, modifying, adapting or deleting any aspect of this website, including any data held on it.

UK only

Avon Insurance only provides the products and services advertised on this website in the United Kingdom. The pages on this website are intended for access and use by UK residents only and comply with appropriate UK legislation and regulation.

Law applicable

You and Avon Insurance, the parties to the insurance contract, have the right to choose the law applicable to it. In the absence of specific agreement, these Terms and Conditions and the insurance contract are governed by and interpreted in accordance with English Law. Should a dispute arise connected with you using our website it shall be resolved through the exclusive jurisdiction of English Courts.

Industry and regulatory bodies

Association of British Insurers (ABI) and the Financial Ombudsman Service (FOS). Avon Insurance is authorised and regulated by the Financial Services Authority (FSA).

Data Protection Act 1998

Avon Insurance is the Data Controller and will process any personal data you give us in accordance with the Data Protection Act 1998. By submitting personal data about you and others within this website, you and they consent to its use as set out in this notice. Some or all of the data you supply to Avon Insurance in connection with your cover will be held on computer and may be passed to other insurance companies in order to administer the policy for underwriting and claims handling purposes. We may pass your data to regulatory or other such bodies in order to review our services. Your data may be used in connection with the prevention or detection of crime. The information you provide in connection with a claim may be passed to other insurers and their agents to prevent fraudulent claims.

General enquiries or complaints

At Avon Insurance plc we are proud of our name and strive to provide a high level of service. If you are not satisfied with any aspect of our service, please contact us on 01789 415050 or e-mail enquiries@avon-insurance.co.uk.

 

If you remain dissatisfied, the Financial Ombudsman Service may be prepared to review your complaint. No charge is made for this service.

 

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
Telephone 0845 080 1800

 

The Ombudsman's decision is binding upon Avon Insurance plc, but you are free to reject it, and doing so will not affect your legal rights.

 

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